21 of the most asked questions

FIND COMFORT BEFORE YOU MEET US.  WE KNOW OUR BUSINESS, AND IT MAKES US  EXTRAORDINARY.

1.  HOW MUCH EXPERIENCE DO WE HAVE WITH THIS WORK?

 

Kyle, owner and red sealed journeyman carpenter, had tremendous opportunities in construction. It's almost certain that he has experience in your project. From building homes from foundation to finish, making home improvements to diverse period home, renovating century old schools, restoring exteriors of timeless buildings, and exterior remodels to large condominiums, Kyle has the experience. This wealth in building knowledge, improving existing construction practices and ensuring a quality crafted product has only improved the product and life of his clients.  

 

2.  ARE OTHER PEOPLE HAPPY WITH YOUR WORK?

 

Have you read OUR REPUTATION"page?  You’ll see that we have tremendous number of ecstatic clients.  We work very hard on ensuring awesome customer services.  It may seem like small things such as an organized and clean work space or taking extra care of our clients home and property.  To us, it is of tremendous importance to complete these things every day, at every job.  This, along with skilled craftsmanship, ensures a successful project.

 

3.  WHAT ARE SOME EXAMPLES OF YOUR WORK?

Review OUR PORTFOLIO! Our projects have been heavily involved in renovations.  From bathroom, kitchen, whole home renovation, exterior remodels and repairs.   To decks, additions, pergolas, we can design and build any project with our fantastic professionals and sub trade contractors.  We driven to  ensure everything is as by the design and no detail is overlooked.   See our Facebook, Instagram, Pintrest, Google Business and Linkedin profiles for recent pictures, videos, and tips of our projects.  

 

 

4.  ARE YOU LICENSED AND INSURED?

Since we believe in doing things properly, we believe in proper licencing.  We licence ourselves in the areas we work in and with the province as a pre-paid contractor. We have our general liability, surety bonded, WCB coverage in excellent standing. Our vehicles and trailers are properly ensured as well. 

 

5.  HOW DO I CONTACT YOU?

We love for people to reach out to us!  The best way to get in touch for the first time with us is through our websites Contact Us page.  Leave your contact information and a description of your project.   A short paragraph would be awesome.  We will be in contact, no later then the following day.  During your project with us, we will stay in communication as much as you need too.  We will take your phone calls, answer your message, and reply to your emails as soon as we can.  When it come to construction, delaying communication, delays information for action, and delays the project.  Stakeholder cannot afford that.

 

6.  DO YOU HAVE FREE CONTENT ONLINE THAT WILL HELP ME MAKE DECISIONS?

One of our greatest joys is to share.  You have visited our website, so we hope you have seen Our Portfolio. We post our reviews on our website from other websites for you to read.  We continuously post our project progress and skills on  FacebookInstagramPintrest, Google Business and Linkedin.   We partner with Trusted Pros.  A website platform for contractor with ratings on customer service and trust.  We work hard to for our awesome business image.   We hope to have a blog to help relay information of our craftsmanship and help viewers to better inform themselves. 

 

7.  CAN I AFFORD THE PROJECT I HAVE IN MIND?

Knowing if you can afford renovation work is a challenge.  There is a great deal of information available which creates a large variance in prices.  Each renovation has different needs, wants and project scope.  We can offer a free consultation and estimate for your project.  It will give you good idea of what you should expect for a cost.  You can then decide if you can afford the project and what way to fund it.  

 

8. ARE YOUR SUB-CONTRACTORS LICENSED AND INSURED?

 We work with other trades who hold themselves to the same standards that we believe.  We request regular updates of there licencing and insurances.  

 

9.  WHAT ARE YOUR TYPICAL DAYS FOR WORKING AND WHAT HOURS?

Our regular business hours are Monday to Friday, 7AM to 5PM.  From time to time, for schedule improvements, we will work on weekend or overtime with owner’s permission.

 

10.  HOW DOES BILLING WORK?

Billing or invoice will be through QuickBooks. The majority of our work executed with a  stipulated price contract.  Payments will be based on milestone performance, stated in the contract.   Many project have a hold back amount of 10% at the end of the project.  This is for you to hold until the final deficiencies or remaining work is completed.  

 

11. WHAT ARE THE MILESTONES I CAN EXPECT?

Typically project milestones include at the start of construction, start of electrical and plumbing rough in, start of drywall, and start of millwork or finishing.  On average a payment is made every two weeks.  On some projects sooner or later.  Every construction project has its differences., but are suited to allow best performance of the project.  

 

12.  HOW DO YOU HANDLE DESIGN CHANGES/CHANGE ORDERS?

 In our contract, it states that the owner has a right to make changes to the work.  If changes are made during the project, we make the best effort to work with our clients to make these desired changes happen.   We develop details and pricing for the changes which may include additional overhead required for any increase in length of the project. 

 

13.  DO YOU CHARGE BY THE HOUR, LUMP SUM, OR BASE PLUS TIME AND MATERIALS?

The majority of our work is by lump sum.  In special cases, we charge by time and material or cost-plus.  

 

14.  HOW MUCH WORK WILL YOU BE DOING YOURSELF VERSUS A CREW OR OTHER INDEPENDENT CONTRACTOR? 

 Kyle completes many portions of the work himself, overseeing any contract labour or employees himself.  However, many task are better completed by others who specialize in these areas.  We continue to develop sub trade contractors who are dedicated to their craft and want to be the best possible and serve Dynamic and their clients for better than excellent projects. 

 

15.  WILL YOU BE WORKING ON OTHER PROJECTS AT THE SAME TIME AS MY JOB?

At this time, Dynamic works mainly on single projects.  We look to expand our business to 2-3 projects executed at the same time.  But, only with the proper staff to execute the projects correctly every time.  Do you know of the next fantastic carpenter to work with us?  

 

16.  IS DRIVING TIME TO JOB SITE INCLUDED?

Driving time is included in your project.  In special circumstance, additional millage and labour fees may apply to projects located outside our 1-hour drive radius of Morinville.  

 

17.  WHAT IS YOUR REFUND POLICY?

When working with us, refunds apply where applicable, such as a change in decision or refund due to lower costs in material cash allowance.  If no expenditure is made to the project cancellation, you will receive money back.  This does not include labour associated with design and quoting costs. 

 

18.  DO YOU OFFER A WARRANTY ON YOUR WORK?

We offer a written 2-year guarantee and warranty on our work.  Our responsibilities for any other warranties that extend beyond 2-years shall be limited to only obtaining such extended warranties. Other warranties that extend beyond the 2-year warranty will be the responsibility of the warrantor.  Our warranty does not cover owner supplied materials, only our guarantee on installations apply.  Our warranty does not cover corrosion, erosion or wear and tear of any product failure due to faulty operations or owner neglected or operation more served than those specified for the product. 

 

19.  WHAT PROFESSIONAL ASSOCIATIONS ARE YOU A PART OF?

We are members of Trusted Pros, and contractor vetting and rating organization, Alberta Construction Safety Association with a SECOR certification in safety.  We are also members of the BNI network, which holds themselves to high standards of having quality members.  We believe in providing the best value for our client’s dollar.  We also value this in our associations.  

 

20.  CAN I TRUST YOU?

Trust is earned.  This page of FAQ is a start to learning about us.  We pride ourselves in our honesty and unwavering standards in this craft.  Our past clients trust us and are compelled to share that with there friends and family.  To confirm what you have read, you will need to meet Kyle who will confirm all of what you have seen on this website.  

 

21.  WHEN CAN YOU START

AS SOON AS POSSIBLE!  When we meet, we want to learn your expected delivery date for your project.  This depends greatly on what the project will accomplish.  Projects may require about 4 weeks to start.  Smaller project sooner.  Constructions most challenging season for scheduling is the summer months.  This may mean we will be looking to start your project late in the summer or even the fall.  Indoor projects are best suited for the winter months.  

 

 


MORINVILLE -  ST. ALBERT  - STURGEON COUNTY -  EDMONTON


TANGIBLE | CONSTRUCTION | SERVICE

Best Of TrustedPros.ca 2016 Dynamic General Contracting Ltd. is Featured on TrustedPros.ca

DYNAMIC GENERAL CONTRACTING LTD. | 8917 97 A AVENUE | MORINVILLE, AB T8R 2N6